FAQ

1. What does breakfast include?

We offer our guests an American breakfast served from 7am to 10.30am, which includes:

– Varied bread / Arepa
– Cheese
– Eggs
– Yogurt / milk
– Fruit (2 options)
– Coffee, chocolate
– Orange juice

2. How do I get to the nearest station?

We are located 19 minutes walk from the train station of Poblado and 2.5 km / 9 minutes by car.

3. What time is check-in?

Check-in is guaranteed from 3 pm to 11 pm. Lockers are available at the reception for your belongings if you arrive a little earlier.

If you wish to arrive from 9 am onwards, you pay half the rate (early check-in).

4. What time is check-out?

The room must be vacated by 11am at the latest. You can of course leave your luggage at the reception while you go and enjoy Medellín for a few more hours or book a late check-out until 4pm at half price.

Price for keeping luggage after check out:

SMALL

• 6 hours: $1 USD / $5,000 Colombian Pesos
• 12 hours: $2 USD / $10,000 Colombian Pesos
• 24 hours: $3 USD / $13,000 Colombian Pesos

LARGE

• 6 hours: $2 USD / $10,000 Colombian Pesos
• 12 hours: $3 USD / $13,000 Colombian Pesos
• 24 hours: $5 USD / $20,000 Colombian Pesos

5. Restaurant/bar/breakfast times

Our restaurant is open from :
– Breakfast: 7 am – 10 am
– Lunch, snacks and dinner: 12 pm – 10 pm

The bar is open from 7 am to 1 am.

6. Do you have a car park? How much does it cost?

Due to our sustainability concept, we do not have our own parking lot, but we do have parking spaces nearby. The price is $2 USD per hour ( $5,200 Colombian pesos).

7. Do you have a meeting room?

No, we don’t have meeting rooms in our JO&JOE. 

8. Is there a kitchen area?

Our Chill & snack corner has a microwave and basic equipment of cups, plates, spoons, forks and knives to prepare a small snack.

9. Are linen and towels provided in every room?

Bed linen is provided in each room.
However, towels are only provided in private rooms. If you want to book a bed in a dorm, you can rent a towel at the reception desk for $10,000 Colombian pesos ($3 USD).

10. Where are you located?

Our hostel is located in Poblado, Medellín, Colombia. We are near the Provenza area, Lleras Park and many other places (bars, restaurants, supermarkets).

11. Is there an age restriction?

In all JO&JOE, there is an age restriction of +18 years old. However, there are exceptions if you are traveling with your family or a school / student / professional group.