Contact Getting to JO&JOE Special requests FAQ

Contact us

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Hello Joe!

Waking up in Vienna. Just grabbed a cup of joe (ha!) up here on the roof, enjoying the sun coming up over the city. Love to see you for a proper schnitzel and art tour in town. Talk soon.

Jo

Getting to JO&JOE

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Fly

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Airport

From the airport Wien-Schwechat you can get to us in different ways.

Taxi

If you are in a hurry, you can also take a taxi, this takes about 20-30min, but also costs between 35-50€.

Bus

The last option, which is the best value for money, is the airport bus. Just take the VAL1 line, which stops right next to our hotel at the "Westbahnhof". Our tip: Always buy a ticket for the outward and return journey directly, this is usually cheaper.

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Train

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Subway

To get to the JO&JOE you can choose between the U3 and U6, both of which stop directly at our station "Westbahnhof".

Tramway

Take the S-Bahn "S7" to "Wien-Mitte" and then the U-Bahn U3, which will only cost you 4,30€ if you do it right. (There is one tip to keep in mind: buy your train ticket only to the city border and then buy an underground: "One Way Ticket").

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Frequently asked questions

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You can check-in from 3 pm onwards, but you are welcome to come by before that time! :)
If your room/bed is already available, we can check you in right away.

To reach the hotel staff, please find the details for each department below:
Reception
Email: vienna@joandjoe.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Reservation
Email: HB677-RE@accor.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Events
Email: HB677-RE@accor.com
Phone:+4314180060
Toll-Free #:Not available
SMS: Not available
Housekeeping
Email: HB677-RD@accor.com
Phone:+4366488798919
Toll-Free #:Not available
SMS: Not available
Maintenance
Email: HB677-TE@accor.com
Phone:+4366488798925
Toll-Free #:Not available
SMS: Not available
Restaurant
Email: HB677-FB1@accor.com
Phone:+4366488798919
Toll-Free #:Not available
SMS: Not available

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

If your room is not ready before check-in time at 3 pm, or you want to make the most out of your departure day, you are welcome to leave your luggage in our electronic lockers (1-1.5€/hr depending on the size of your luggages) and use our facilities (restaurant, rooftop bar, etc.) .

A common kitchen is available and is equipped with the following amenities: microwave, refrigerator, sink, washing machine, plates, glasses, cutlery and dishes.

We have 77 rooms.
• 22 single from 18 to 20 m² with a capacity of up to 1 guest(s).
• 22 Double/Twin of 18 m² with a capacity of up to 2 guest(s).
• 11 triple of 18 m² with a capacity of up to 3 guest(s).
• 21 quadruple of 18 m² with a capacity of up to 4 guest(s).
• 12 Dormitory 6Pax of 20 m² with a capacity of up to 6 guest(s).
• 1 Female Dormitory 8Pax from 30 to 40 m² with a capacity of up to 8 guest(s).
• 8 Dormitory 10Pax from 50 to 70 m² with a capacity of up to 8 guest(s).
• 2 Dormitory 12 Pax from 80 to 96 m² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.

The front desk is open 24/7

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: vienna@joandjoe.com.

Flexible reservations are fully refundable with a minimum of 24 hours notice prior to check-in date. Other kinds of reservations are not refundable.

We offer a secure parking space at a rate of 19 EUR/day.
(Max vehicle height accepted: 210 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Unfortunately we do not have a valet parking service.
Electric cars:
Unfortunately we do not have an electric vehicle charging station.
Bike parking:
We do not have a bike parking area in the property.

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