Contact Getting to JO&JOE Special requests FAQ

Contact us

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Hello Joe!

Waking up in Vienna. Just grabbed a cup of joe (ha!) up here on the roof, enjoying the sun coming up over the city. Love to see you for a proper schnitzel and art tour in town. Talk soon.

Jo

Getting to JO&JOE

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Fly

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Airport

From the airport Wien-Schwechat you can get to us in different ways.

Taxi

If you are in a hurry, you can also take a taxi, this takes about 20-30min, but also costs between 35-50€.

Bus

The last option, which is the best value for money, is the airport bus. Just take the VAL1 line, which stops right next to our hotel at the "Westbahnhof". Our tip: Always buy a ticket for the outward and return journey directly, this is usually cheaper.

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Train

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Subway

To get to the JO&JOE you can choose between the U3 and U6, both of which stop directly at our station "Westbahnhof".

Tramway

Take the S-Bahn "S7" to "Wien-Mitte" and then the U-Bahn U3, which will only cost you 4,30€ if you do it right. (There is one tip to keep in mind: buy your train ticket only to the city border and then buy an underground: "One Way Ticket").

Any special requests?

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Frequently asked questions

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You like to come to us earlier? Well of course that's possible, just drop by maybe your room/bed is already ready! Guaranteed check-in is only from 3 P.M. clock!
If not you can leave your luggage with us of course we have both lockers and a trunk! So you can already use your arrival day to explore our JO&JOE but also the city of Vienna!
Kiss Baba!

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

We have 77 rooms.
• 22 single room(s) from 18 to 20 M² with a capacity of up to 1 guest(s).
• 22 double/twin room(s) of 18 M² with a capacity of up to 2 guest(s).
• 11 triple room(s) of 18 M² with a capacity of up to 3 guest(s).
• 21 quadruple room(s) of 18 M² with a capacity of up to 4 guest(s).
• 12 Dormitory 6Pax room(s) of 20 M² with a capacity of up to 6 guest(s).
• 1 Female Dormitory 8Pax room(s) from 30 to 40 M² with a capacity of up to 8 guest(s).
• 8 Dormitory 10Pax room(s) from 50 to 70 M² with a capacity of up to 8 guest(s).
• 2 Dormitory 12 Pax room(s) from 80 to 96 M² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.

At an extra charge:
• Bathroom towels (2 EUR)
Pickup: Reception

The front desk is open 24/7

You like to use your departure day properly and enjoy the time with us! No problem we have different possibilities!
1. lockers behind our bar, these are super safe!
2. trunk this is super free! YEAY!

In all JO&JOEs there is an age restriction of +18 years, also here in Vienna. However, there are exceptions if you are travelling with your family or a school/study/work group

To request a late checkout, please send an email to: vienna@joandjoe.com with the following information:
 • Your check out date
 • Desired check out time
 • Reservation or accommodation number
 • Phone number
 • Email address

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

We are sorry, but we do not take reservations.

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