Contact us

You can check in anytime after 15:00.
We do not offer early check-in, but if the room is available before 15:00 then we allow the customer in for free.

The front desk is open 24/7

A luggage room is available for our guests to drop the bags off before check-in or after check-out. The cost is 2 EUR per luggage.

To submit your feedback, please send an email to: roma@joandjoe.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We don't provide safe in our rooms. Please contact the front desk for more informations.

Breakfast is served daily from 07:00 to 10:30.
The breakfast is served in The courtyard.
We cannot serve breakfast in room.

Children are welcome.
Children up to 1 years old can stay with their parents for free.
Adult rate applies from 2 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: marine.schneider@mamashelter.com.

We offer Buffet breakfast.
See menu items below:
. Breads & cakes: pastries.
. Eggs: boiled eggs.
. Cereals: cereals, granola.
. Fruits & vegetables: fresh fruits, pickled vegetables, salad.
. Dairy: butter, cheese, whole milk, yogurts.
. Meat & fish: cold meats.
. Drinks: coffee, fruit juice, american coffee, espresso.
. Others: honey, jams.

We have 49 rooms.
(Max 210 Pax)
• 1 Twin Accessible Room of 14 M² with a capacity of up to 2 guest(s).
• 12 Together 4 of 20 M² with a capacity of up to 4 guest(s).
• 3 Together 4 With Terrace of 20 M² with a capacity of up to 4 guest(s).
• 12 Together 6 of 28 M² with a capacity of up to 6 guest(s).
• 2 Together 6 Female of 28 M² with a capacity of up to 6 guest(s).
• 2 Together 8 of 38 M² with a capacity of up to 8 guest(s).
• 2 Together 8 With Terrace of 38 M² with a capacity of up to 8 guest(s).
• 4 Double Room of 14 M² with a capacity of up to 2 guest(s).
• 1 Double Room With Terrace of 14 M² with a capacity of up to 2 guest(s).
• 8 Twin Room of 14 M² with a capacity of up to 2 guest(s).
• 1 Twin Room With Terrace of 14 M² with a capacity of up to 2 guest(s).
• 1 Family Room of 20 M² with a capacity of up to 4 guest(s).
• Main amenities: non smoking.

Our team speaks English, French, Italian and Spanish.