Contact Getting to JO&JOE Special requests FAQ

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Hello Joe!

Here it's street art on every floor, wondering if we need to visit museums! When do you arrive?

Jo

Getting to JO&JOE

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Fly

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Airport

Thanks to our trusty RER trains, you’re only 35 minutes from Orly and 45 minutes from Roissy CDG.

Taxi

If you’d prefer to take a taxi, it costs between 30 and 60 euros depending on the airport.

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Train

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Gare du Nord

Gare du Nord and Montparnasse stations are 15 minutes away by RER train.

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Metro/RER

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Metro/RER

We couldn’t be any closer. The RER Gentilly station is a 2-minute walk from our place.

Any special requests?

  • special request

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Frequently asked questions

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You are welcome to check in anytime after 15:00.
We can offer you an early check-in from 12:00 for 10 EUR per room

For luggage, lockers are available at 4 EUR for each drop.

The front desk is open 24/7

We don't provide safe in our rooms. Please contact the front desk for more informations.

At an extra charge:
• Bathroom towels (4 EUR)
Pickup: reception

To request a late checkout, please send an email to: paris.gentilly@joandjoe.com with the following information:
 • Your check out date
 • Desired check out time
 • Reservation or accommodation number
 • Phone number
 • Email address

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: paris.gentilly@joandjoe.com.

We offer a secure parking space at a rate of 15 EUR/day.
(Max vehicle height accepted: 200 CM).
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
Electric cars:
We have a charging station for electric vehicles at no extra cost.
Bike parking:
We have a bike parking area.

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit or debit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

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