Contact Getting to JO&JOE Special requests FAQ

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Hello Joe!

Here it's street art on every floor, wondering if we need to visit museums! When do you arrive?

Jo

Getting to JO&JOE

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Fly

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Airport

Thanks to our trusty RER trains, you’re only 35 minutes from Orly and 45 minutes from Roissy CDG.

Taxi

If you’d prefer to take a taxi, it costs between 30 and 60 euros depending on the airport.

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Train

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Gare du Nord

Gare du Nord and Montparnasse stations are 15 minutes away by RER train.

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Metro/RER

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Metro/RER

We couldn’t be any closer. The RER Gentilly station is a 2-minute walk from our place.

Any special requests?

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Frequently asked questions

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You are welcome to check in anytime after 15:00.
We can offer you an early check-in from 12:00 for 10 EUR per room

We offer continental breakfast.
See menu items below:
. Breads & cakes: pastries, baguette.
. Cereals: cereals.
. Dairy: butter, cheese.
. Drinks: fruit juice, coffee.
. Others: honey, jams.

We are sorry to hear you have a complaint.
To submit your grievance, please send an email to: paris.gentilly@joandjoe.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We have 195 rooms.
• 2 single room(s) from 15 to 20 M² with a capacity of up to 4 guest(s).
• 2 triple room(s) of 20 M² with a capacity of up to 3 guest(s).
• 27 quadruple room(s) of 23 M² with a capacity of up to 4 guest(s).
• 120 Cabins room(s) of 5 M² with a capacity of up to 1 guest(s).
• 2 Room of 6 Pax room(s) of 42 M² with a capacity of up to 6 guest(s).
• 23 Room of 5 Pax room(s) of 29 M² with a capacity of up to 5 guest(s).
• 5 Dorms of 8 Pax room(s) of 30 M² with a capacity of up to 8 guest(s).
• 6 Dorms of 12 Pax room(s) of 45 M² with a capacity of up to 12 guest(s).
• Main amenities: air conditionner, non smoking.

A common kitchen is available and is equipped with the following amenities: microwave, refrigerator, sink, plates and glasses.

To request a late checkout, please send an email to: paris.gentilly@joandjoe.com with the following information:
 • Your check out date
 • Desired check out time
 • Reservation or accommodation number
 • Phone number
 • Email address

Children are welcome.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: paris.gentilly@joandjoe.com.

Our bathrooms in private rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
At Jo&Joe Roma hair dryers can be provided with a 20 EUR deposit.
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor, and Roma: 4 EUR per day
Vienna: 2 EUR per day

The front desk is open 24/7

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk.
All means of payment not listed above are considered unacceptable.
• You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.
• We do not require a security deposit. Please note that if you have chosen the prepaid option, you will be required to pay the total amount in advance.
• We do not accept installment payments.
• We do not accept payments made for someone else.

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