FAQ

1. What does breakfast include?

We offer our guests a small continental breakfast which is served vom 7 am to 10:00 am, which includes: bread rolls, cheese, jam, yoghurt, cereal, coffee & juices.

2. Are linen and towels provided in every room?

Bed linen is provided in every room; towels, however, are only provided in private rooms. If you want to book a bed in a dormitory, you can rent a towel at the reception.

3. How do I get to the nearest station?

Largo do Machado is the nearest metro option. There is bus stop close to Jo&Joe where you can go everywhere in the city. 

4. What time is check-in?

Check-in is guaranteed from 3 pm. Lockers are available in the reception area for your belongings should you arrive a little earlier. You can check in anytime you want, our reception is staffed 24 hours a day. 

5. What time is check-out?

The room must be vacated at 10 am at the latest. You can, of course, leave your luggage at reception while you go and enjoy RIO for a few more hours or book a Late Check-Out and check the cost at the reception. 

6. Is there a kitchen area?

Our Chill & snack corner has a worktop, 1 refrigerator, a microwave and equipment with which you can make a snack whilst meeting fellow backpackers staying at JO&JOE. 

7. Restaurant/bar/breakfast times

Our restaurant serves food from: 7am – 10am /12pm – 3pm / 6pm – 10pm.
The bar is open from 7am to 12am.

8. Do you have a car park? How much does it cost?

No, sorry.

9. Do you have a meeting room?

Yes, we have 1 beautiful meeting room in our JO&JOE. If you want to rent it or need more information, just send an email to:  events.rio@accor.com.

10. Is there an age restriction?

In all JO&JOEs there is an age restriction of +18 years, also here in RIO. However, there are exceptions if you are travelling with your parents.