FAQ

1. What does breakfast include?

We offer our guests a small continental breakfast which is served vom 7 am to 10:00 am, which includes: bread rolls, cheese, jam, yoghurt, cereal, coffee & juices.

2. Are linen and towels provided in every room?

Bed linen is provided in every room; towels, however, are only provided in private rooms. If you want to book a bed in a dormitory, you can rent a towel at the reception.

3. How do I get to the nearest station?

Largo do Machado is the nearest metro option. There is bus stop close to Jo&Joe where you can go everywhere in the city. 

4. What time is check-in?

Check-in is guaranteed from 3 pm. Lockers are available in the reception area for your belongings should you arrive a little earlier. You can check in anytime you want, our reception is staffed 24 hours a day. 

5. What time is check-out?

The room must be vacated at 10 am at the latest. You can, of course, leave your luggage at reception while you go and enjoy RIO for a few more hours or book a Late Check-Out and check the cost at the reception. 

6. Is there a kitchen area?

Our Chill & snack corner has a worktop, 1 refrigerator, a microwave and equipment with which you can make a snack whilst meeting fellow backpackers staying at JO&JOE. 

7. Restaurant/bar/breakfast times

Our restaurant serves food from: 7am – 10am /12pm – 3pm / 6pm – 10pm.
The bar is open from 7am to 12am.

8. Do you have a car park? How much does it cost?

No, sorry.

9. Do you have a meeting room?

Yes, we have 1 beautiful meeting rooms in our JO&JOE. If you want to rent them or need more information, just send an email to:  events.rio@accor.com.

10. Is there an age restriction?

In all JO&JOEs there is an age restriction of +18 years, also here in RIO. However, there are exceptions if you are travelling with your parents. 

11. Are linen and towels provided in every room?

Bed linen is provided in every room; towels, however, are only provided in private rooms. If you want to book a bed in a dormitory, you can rent a towel at the reception.