• special request

  • * Mandatory Fields
  • Groups

  • Terms and Conditions

Frequently asked questions

You are able to check in after 15:00.
We do not offer an early check-in.

The front desk is open 24/7

Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• MasterCard
• American Express
• Visa
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book a room online. If you do not have a credit card please contact us.

Our flex rates are cancellable until 48h prior to arrival.

Our bathrooms in private double rooms only are equipped with: soap, shower gel and shampoo. We also provide towels and the hair dryer (upon request).
Towels rental for other room types:
Paris Gentilly, Paris Nation, Hossegor: 4 EUR per day
Vienna: 2 EUR per day

Secure luggage storage is available for all our guests for free before check-in and after check-out.

The best offers are always available on this chat.

These are the advantages of booking direct with us:
• Best price online guaranteed

We have put in place the necessary procedures to offer you the safest stay in compliance with the hygiene standards designed to combat COVID-19.
- Complete cleaning of the rooms before each stay
- Daily cleaning of common areas
- Social distancing
Please inform yourself about the current regulations of the city you're in regarding Covid-19.

Yes, the property is wheelchair friendly.
Our accessible rooms are equipped with roll-in showers.
At the end of the reservation form there will be a “special request” box make sure to mention that you need an accessible room and we will take care of the rest.